Cancelling/ unsubscribing my membership

NOTE: If you mean to delay, skip or pause your pill prescription only please email 

If you would like to cancel your Kin membership completely, you can do so from your profile.

To do so: 

  1. Go into your profile and click "Manage Order" on the Pill modal 
  2. Scroll down to the "Your Kin Membership" section in the "Treatment Plan" page  
  3. Click "Edit" and "Cancel Membership"
  4. You'll be asked to select a reason for why you're cancelling. Please be honest as this allows us to improve the platform for you!
  5. Once your membership has been cancelled, all your pill prescription plans will be paused too. This means that there will be no more automatic deliveries of your Pill treatment.

If you have any issues, please email