If you would like to cancel your Kin membership completely, you can do so from your profile:
- Go into your profile and click Manage Order on the Pill modal
- Scroll down to the Your Kin Membership section on the Treatment Plan page
- Click 'edit' and Cancel Membership
- You'll be asked to select a reason for why you're cancelling. Please be honest as this allows us to improve the platform for you!
- Once your membership has been cancelled, your pill prescription plan will be automatically paused too. This means that there will be no more automatic deliveries of your Pill treatment
Note: If your profile is currently under Review or Follow up, you will not have the option to cancel on your profile. In this case, please email firstname.lastname@example.org so that we can assist you!